Sunday, March 31, 2013

Glenn Furuya - Mentorship Moments (TRUST - NEW VIDEO)

We've had so many great comments that have come in on the topic of TRUST within Mentorship Relationships.

It was a special treat for us to meet with Glenn Furuya, President & CEO at Leadership Works, LLC a number of months ago in Honolulu, Hawaii. Glenn is an expert in leadership and employee development - serving a wide variety of clients and industries throughout the world since 1982. 

Here's a portion of the discussion where Glenn talks about TRUST within a Mentorship relationship. It was most insightful as he clarified an interesting dynamic that he calls, "The 3 - RITY". The presence of Charity, Clarity and Integrity within the relationship will definitely be critical to the success that is experienced by both the Mentor and the Mentee.

Here is a short video containing this portion of our interview with Glenn. 




Our full interview with Glenn Furuya can also be found on our YouTube Channel and a direct link to Glenn's full interview is provided by clicking HERE.

Here are a few of the key thoughts from the video: 
     Glenn Furuya - Mentorship Moments (TRUST)

Glenn highlights that mentorship is grounded in Trust.

The "3 - RITY" are made up of:
Charity - the Mentee needs to know that the Mentor is coming from the right place, and that they have a genuine care for the well-being of the Mentee.
Clarity - The Mentee needs to know and appreciate that the Mentor can help them find clarity of direction, thought, and navigate their way through difficult times.

Integrity - The Mentee needs to see that the Mentor 'walks the talk' and that their values match their behaviours and actions.

The bottom line: Can the Mentee TRUST the Mentor in these critical aspects of their relationship?

We look forward to hearing your thoughts on Mentorship, or on developing a mentorship program for your organization.

Saturday, March 23, 2013

KMC 2) - "TRUST" (Part 3)

Key Mentorship Characteristics (KMC) - "TRUST" (Part 3)

We invited our friends and readers to add their perspective on the role of “TRUST” in Mentorship ...


We asked:
       What is the role of TRUST within a mentoring relationship?
       What does TRUST mean to you?
       How is TRUST developed between the mentoring partners?

This post continues with the third in the series of BLOG posts related to Key Characteristics found within Healthy Mentoring Relationships. Please enjoy these great comments that are provided from experts and participants within mentoring relationships. We also have additional comments that have been received and they will be posted separately in order to keep them intact for your benefit and reading pleasure.
Now - here is a special post that we've selected from those received from our friends, respected professionals and experts who are familiar with this subject:

John Kuypers, Performance Shift Consulting (Canada).
John Kuypers is a marketing & sales executive, leadership executive coach, consultant, speaker, and facilitator. He is a highly-respected strategist, Organizational Development expert, and the author of four books including, Who’s the Driver Anyway? Making the Shift To A Collaborative Team Culture.

It almost goes without saying that all healthy relationships are built on trust.  No where is that more true than in a mentoring relationship. The key to successfully building trust is to be supportively unbiased.  This means having no personal agenda other than the success of the mentee.  The risk in any mentoring relationship is that self-interest takes root.  A mentor who wants personal gain from the mentee will either be too directive or too supportive. A mentee doesn’t only need a pat on the back, nor do they need to be steered in a way that reflects how the mentor would do things.  The latter is the greater risk and frequently results in broken trust.  Mentees pick up the tones of approval and disapproval that reveal the mentor’s biases. If the mentee wishes to go in another direction, trust begins to break down as the fear of disapproval sets in.  The consequence is either an unhealthy dependency or a distancing of the relationship.  The antidote to broken trust is “non-judgment.”  Effective mentors need to learn this challenging skill. Failure to do so will result in tenuous trust or over-dependence. 
This is a central part of my own executive leadership coaching practice.  Interested readers can learn my best techniques from my latest book, www.whosthedriveranyway.com


ADDITIONAL CONTRIBUTORS:
Neil Kaarsemaker - The role of trust in a mentorship relationship plays a vital role for both participants. The trust the one being mentored as well as that of the one providing mentorship. The mentoree (receipient) must trust that the mentor has their best interests at heart and is also willing to invest the time and effort to get to know the true issues at stake for the mentoree. The mentor (provider) must trust that the mentoree will make the needed investment in the relationship to be open & honest and to be prepared to learn and grow. Being mentored should be stretching process and may therefore feel difficult. Trust is the crucial component necessary in order to see the benefit for the time and effort invested by both parties.

Neil Kaarsemaker - Operations Director -  Alberta Division, Canadian Manufacturers & Exporters



Dan Gaynor - Mentoring is a key facet of effective leadership, and trust has been aptly described as the glue that binds leaders and followers together. Without it an understudy will not bring many of the most important and often more sensitive issues to the mentor's attention. Clearly, these limitations limit learning. Trust enables effective mentoring.

Dan Gaynor - Gaynor Consulting Inc. www.gaynorconsulting.com




Darel Baker - Trust is a foundational issue in any relationship…without trust you can not start to build a meaningful relationship.  Trust is the confidence you have in your relationship with others.  This may be gained on or lost based on competence, integrity and fairness.  When building trust in a mentoring situation, each party needs to be mindful of how they are coming across based on their competence in the subject matter at hand, how then can be counted on to be consistent and act with integrity and their concern for each other and not just themselves as they consider the fairness in their dealings.  Trust can be built over time and by continually acting with the highest level of competence, integrity and fairness we are in a position to build trust that will be lasting.

Darel Baker - Keldar Leadership Solutions  www.keldarleadership.com





Ian Hope - In mentorship, trust is absolutely the most important ingredient. Mentors show that they can be trusted when it is clear that they have only one thing on their agenda, and that is the well being, growth and development of the person that is being mentored.  When this motivation is genuinely present and evident,  the mentor is able to provide insights and raise the thinking of the mentoree without applying judgment and negativity.  This literally opens the door to positive sharing and the feedback process.  Of course, trust is, like in every other relationship a ‘two way street’ so it is equally important that the mentoree be trustworthy, accountable and genuine at all times.
Ian Hope - Ian Hope and Associates www.ianhope.com

YOUR TURN - Please feel free to share your comments and experiences with respect to this aspect of mentorship.  Also, help us to reach others who could benefit from participating in this discussion. We welcome your 'sharing' this page with those in your circle of contacts!

Questions:
       What is the role of TRUST within a mentoring relationship?
       What does TRUST mean to you?
       How is TRUST developed between the mentoring partners?



Tuesday, March 19, 2013

INVITATION to COMMENT - on “RESPONSIVENESS” in Mentorship

Here's an opportunity to add a few of your thoughts to upcoming posts on the topic of Mentorship!

We’ll be developing a series of BLOG posts related to Key Characteristics found within Healthy Mentoring Relationships. Input is being solicited from across various social media platforms we currently use, but please feel free to invite others to participate where you feel they could add value to our discussion.

Selected comments will be fully acknowledged, so we ask that you include your name, business name and website URL (as may be applicable) in order to be recognized for your voluntary contribution of comments. The completed post will be promoted within our circle of social media contacts, and we encourage you to share them with your circle of contacts!

This specific REQUEST FOR INPUT is regarding “RESPONSIVENESS” within the mentorship relationship.
 
* If you’ve had experience with Mentorship, please help us with your comments related to the following questions:
  • What is the role of RESPONSIVENESS within a mentoring relationship?
  • What does RESPONSIVENESS mean to you?
  • How is RESPONSIVENESS developed between the mentoring partners?

We are looking forward to your comments and would greatly appreciate if they could be received prior to April 5, 2013 to be considered for the pending post on RESPONSIVENESS. 

(Comments received after the due date may still be included in future posts.)

Thanks for your kind consideration and participation.
We wish you the best of success in all your endeavors!

Pro-Vision Solutions Inc.
Edmonton, Alberta (Canada)

Business Success BLOG:  http://BusinessSuccessBlog.blogspot.com/
Mentorship BLOG:  http://ProVision-Mentorship.blogspot.com/
YouTube Channel:  http://www.youtube.com/user/ProvisionMentorship
Linkedin Profile: http://www.linkedin.com/in/JimEwingProVision

Facebook:  facebook.com/JimEwingPVS
Twitter:  JimEwing_PVS



Thursday, March 14, 2013

KMC 2) - "TRUST" (Part 2)

Key Mentorship Characteristics (KMC) - "TRUST" (Part 2)

We invited our friends and readers to add their perspective on the role of “TRUST” in Mentorship ...


We asked:
       What is the role of TRUST within a mentoring relationship?
       What does TRUST mean to you?
       How is TRUST developed between the mentoring partners?

This post continues with the second in the series of BLOG posts related to Key Characteristics found within Healthy Mentoring Relationships. Please enjoy these great comments that are provided from experts and participants within mentoring relationships. We also have additional comments that have been received and they will be posted separately in order to keep them intact for your benefit and reading pleasure.

* IN THIS POST:
Prof David Clutterbuck,  David Clutterbuck Partnership (United Kingdom)

Maatje Stamp-Vincent - Executive Director, Small Business Mentoring Network of British Columbia (BC) Society

Michael Hughes - Owner, NfR Consulting Group: Networking for Results by Building Better Relationships.

Karen Carleton - Senior Training Specialist at SMS Equipment



Coming SOON on THIS TOPIC: 
John Kuypers –  Performance Shift Consulting (Canada)
John Kuypers is a marketing & sales executive, leadership executive coach, consultant, speaker, and facilitator. He is a highly-respected strategist, Organizational Development expert, and the author of four books including, Who’s the Driver Anyway? Making the Shift To A Collaborative Team Culture.
PLUS MANY NEW and RETURNING CONTRIBUTORS!!!


From my personal experience:
What happens to TRUST when PROMISES are not kept?

When we fail to keep our commitments to others we not only weaken our relationship with them today, we weaken the strength placed in OUR VALUE tomorrow. We may still have the personal capacity to succeed, but unfortunately for us, others will remember the disappointment they feel we caused them in the past.

TRUST takes a lifetime to build, yet can be destroyed in a moment. Keep your PROMISES and retain the value others place on your commitment.

Now - here is a special post that we've selected from those received from our friends, respected professionals and experts who are familiar with this subject:
 

Prof David Clutterbuck, David Clutterbuck Partnership (United Kingdom)

David Clutterbuck was one of the very early pioneers of mentoring and coaching. Author of 55 books, a third of them on coaching and mentoring themes, he is visiting professor at both Sheffield Hallam and Oxford Brookes Universities.  David co-founded the European Mentoring and Coaching Council and chairs the International Standards for Mentoring Programs in Employment.

 


Trust in mentoring comes in several forms. Firstly, there’s the trust that comes with confidentiality — knowing that what is said will not be repeated without permission. Second is trust in each other’s goodwill. Third, trust that there are no hidden agendas — neither mentor nor mentee is trying to manipulate the other. Often, too, there is trust by the mentee in the mentor’s judgement — that they can be relied upon to give unbiased, considered guidance based on experience  -- and by the mentor that the mentee can tackle issues in their own way, making their own decisions. Lastly, there is trust that each will do what they say they will.

Each of these forms of trust is mutually dependent. Break one and the others are diminished as well.Trust doesn’t always come easy, but when it is present, it provides the psychological safety in which mentor and mentee can explore deep issues of identify, values and unsolidified ambitions.
Prof David Clutterbuck
David Clutterbuck Partnership
Woodlands, Tollgate, Maidenhead, Berks, UK

Website: www.davidclutterbuckpartnership.com


NEW CONTRIBUTORS:
Maatje Stamp-Vincent - Confidentiality and trust go hand in hand because while it is important to sign off on confidentiality agreements so that everyone understands the ground rules that the relationship is based on... trust is critical to ensuring that both mentor and protege or mentee have a constructive relationship that builds both confidence and capacity.

Executive Director, Small Business Mentoring Network of British Columbia (BC) Society

Michael Hughes - Trust is a fundamental factor for success in business and in life. It begins with trust in yourself, expressed through your values, behavior and communication, and extends outward to include trust in others through respect, compassion and humility. Lead with trust, it's your strongest asset. 
Owner, NfR Consulting Group: Networking for Results by Building Better Relationships.


Karen Carleton - Trust is key in a mentorship role because workplace and adult learners need to feel comfortable with each other, and have mutual respect for one another's knowledge, skills and attitudes. Additionally, you need to be able to trust that the other person's behavior is appropriate, admired or well-respected by the organization, colleagues and/or, the field itself. Without trust in each other you cannot build a successful mentoring relationship - something akin to a professional marriage. 

Senior Training Specialist at SMS Equipment


YOUR TURN - Please feel free to share your comments and experiences with respect to this aspect of mentorship.  Also, help us to reach others who could benefit from participating in this discussion. We welcome your 'sharing' this page with those in your circle of contacts!

Questions:
       What is the role of TRUST within a mentoring relationship?
       What does TRUST mean to you?
       How is TRUST developed between the mentoring partners?


Friday, March 8, 2013

KMC 2) TRUST (Part 1)

KMC 2) TRUST (Part 1)

Key Mentorship Characteristics (KMC) 
1) TRUST - the characteristic of trust is exhibited where one or both parties in the mentoring relationship are prepared to lower barriers that would typically protect them from experiencing potential loss or damage of their personal confidence. It involves taking the risk of suffering a potential embarrassment should perceived short-comings, flaws or deficiencies become public, beyond the intended circle of trust.  Mentoring relationship depend upon building and maintaining mutual trust between the parties in order to develop beyond superficial conversations.

We invited our friends and readers to add their perspective on the role of “TRUST” in Mentorship

This is our second in a series of BLOG posts related to Key Characteristics found within Healthy Mentoring Relationships. We’ve once again received some great comments from experts and participants within mentoring relationships and as a result, will post these separately in order to keep these special comments intact for your benefit and reading pleasure.

* IN THIS POST - Dr. Donald M. Carmont (Canada)
Author of "The Naked Mentor" 
 
Coming SOON on THIS TOPIC: 
Prof. David Clutterbuck, David Clutterbuck Partnership (United Kingdom)
Prof. Clutterbuck was one of the very early pioneers of mentoring and coaching. Author of 55 books, a third of them on coaching and mentoring themes, David shares some of the lessons he’s learned on confidentiality. He comments on how it is gained and maintained, as well as when it needs to be broken, and how to handle that most delicate scenario. 
John Kuypers –  Performance Shift Consulting (Canada)
John Kuypers is a marketing & sales executive, leadership executive coach, consultant, speaker, and facilitator. He is a highly-respected strategist, Organizational Development expert, and the author of four books including, Who’s the Driver Anyway? Making the Shift To A Collaborative Team Culture.
 
PLUS MANY NEW and RETURNING CONTRIBUTORS!!!

Please feel free to share your experience with respect to this aspect of mentorship and invite others to participate where you feel they could add value to our discussion.

We asked:
       What is the role of TRUST within a mentoring relationship?
       What does TRUST mean to you?
       How is TRUST developed between the mentoring partners?

Here are a few related thoughts from my personal experience:
When I work with and mentor the members of my Client Services team, one of the key things I attempt to instil in each of them is the concept of becoming "Problem Solvers and Opportunity Explorers". In that process, I allow them the opportunity to take a closer and deeper look at situations and come up with creative solutions from the variety of options possible.

In this process, I place increased levels of trust not only their abilities to deliver on an assignment, but also on their willingness to actually fulfil that vital role. TO THE EXTENT that we can TRUST the skills, competence and integrity of our team members, we can benefit from the development of their fullest potential. When we build trust in others, we can confidently delegate appropriate assignments to them, knowing they are trustworthy and valuable members of our team.

Now - here is a special post that we've selected from those received from our friends, respected professionals and experts who are familiar with this subject:
 
 
Dr. Donald M. Carmont - author "The Naked Mentor"

Dr. Don Carmont - A leadership catalyst and executive coach, Don has taken his message through teaching, leadership training, writing and public speaking to hundreds of thousands of people in nearly thirty countries. His book, The Naked Mentor, after rave reviews is now in its second printing. Don has inspired participants from more than 10,000 organizations in public seminars throughout Canada, the US, the UK and Asia.

Website: http://www.drcarmont.com/ 

Trust in Mentoring - Trust forms the foundation and defines the quality of any human relationship. Trust is the measure the quality of the relationship, and openness is the measure of trust. Only when the protégé trusts the mentor will he or she be open with the mentor. Trust and openness contribute to readiness. Learning can only occur when the level of readiness is high. 

For these reasons, the mentor must lead the way with trust: leadership means “going first” and the mentor goes first by giving trust. Trust must be a verb (an act) before it becomes a noun (a fact or state). The mentor demonstrates trust through vulnerability: sharing of experiences that reveal the mentor’s humanity, challenges and struggles. This lowers the threshold for the protégé to reciprocate and open up to the mentor. Trust creates openness—and the opportunity for learning to occur.

The mentor sustains that trust by keeping confidences, following through on commitments, and by making it safe for the protégé to admit mistakes, challenges and problems. The mentor allows the lesson to teach, asking questions to foster self-discovery, rather than giving advice. This action speaks louder than any words: it says, “I trust your ability to identify your choices and responses in your situation. You have the resources to make a decision without my seeking to influence it.” That behaviour, in essence says, “I trust you.”

The above comments are based on the second mentoring principle at the end of chapter two from the book, "The Naked Mentor".
Mentoring Principle Two - Trust must first be a verb before it becomes a noun: before trust can exist as a quality in a relationship, it must first be demonstrated and exhibited. The mentor leads in the relationship by demonstrating trust. This trust results in a higher degree of openness on the part of the protégé. When the protégé makes a mistake, the mentor lets the lesson teach, reaffirms the trust, and rejoices in the growth that results.
 
NOW - Please feel free to share your comments and experiences with respect to this aspect of mentorship.  Also, help us to reach others who could benefit from participating in this discussion. We welcome your 'sharing' this page with those in your circle of contacts!

Questions:
       What is the role of TRUST within a mentoring relationship?
       What does TRUST mean to you?
       How is TRUST developed between the mentoring partners?